Returns & Exchanges

Returns & exchanges

We want you to be satisfied with your purchase.
Below you’ll find information regarding returns and exchanges.

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Ready-made products

Ready-made items can be returned or exchanged if they are unworn, unused, and in original condition.

Please contact us before returning any item so we can provide further instructions.

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Custom products

Custom-made products are created specifically for you.
Due to personalization, custom products cannot be returned or exchanged, except in the case of defects or production errors.

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Return conditions

• Items must be returned in original condition
• Items must not be worn or washed
• Returns must be requested within the applicable return period (7 days from purchase)

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Defective or incorrect items

If you receive a defective or incorrect item, please contact us immediately so we can resolve the issue.